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Incident Response Retainer

Experienced IR Team as your trusted partner

Secure your business continuity with an elite incident response team on standby, ready to get you back online quickly after any breach.

Gain a decisive advantage by leveraging a best-in-class Incident Response provider.

Our experts help you detect, contain, and recover from cyber threats fast - minimizing downtime and business impact.

Blazing fast response

Signed SLAs ensure guaranteed timely service and round-the-clock emergency response.

Experienced Incident Response team

We combine expert knowledge, rich data, and advanced technology to stop attackers and quickly restore your systems.

Discounted Services Rates

Fixed-fee incident response at a discounted rate means no hidden remediation costs.

Ensuring no hours go to waste

Prepaid hours can be used across a range of services, including proactive security, incident response, and educational programs.

Breaches happen, respond confidently.

Incident Response Retainer

Rely on SucuriLabs incident response experts to handle active breaches and reduce the impact of attacks. Get on-demand expertise and support with fast 2-hour response times, thorough breach investigation and resolution, and clearly defined terms—set up in advance before an incident happens.

Plans change, we can change with you

Fortify your security posture with adaptable solutions that empower you to proactively test your defenses through simulated attacks, address evolving cyber threats, and adjust your security strategy as you need.

Redeem pre-paid funds for investigations, education, intelligence, and consulting services that boost your expertise, resilience, and defenses. These customizable services meet your goals and include training your team on the six critical functions of cyber defense.

Take a proactive stance against threats

As soon as cybercriminals penetrate your network, they could achieve their goals within weeks or even hours. Many organizations fail to detect malicious activity promptly, however, because the methods, tools and tactics used by hackers are always improving.

Incident Response

Fast threat response, effective incident handling, and swift recovery minimize business disruption.

Security Awareness Training

Measurably reduce human cyber risk with targeted phishing training and automated security awareness.

Compromise Assessment

Identify traces of compromise and signs that a malicious attack is being prepared.

Talk to an expert today

Make SucuriLabs part of your team.

Incident response retainer FAQ

  • What is an incident response retainer service?

    An incident response retainer service is a pre-paid agreement with cybersecurity experts that guarantees immediate assistance in case of a cyberattack or data breach.

    This ensures rapid response times, minimizes damage, and helps organizations recover faster.

  • What is an incident response retainer?

    An incident response retainer allows you to establish terms and conditions for incident response services before a cybersecurity incident is suspected. With an incident response retainer in place, you have a trusted partner on standby. This proactive approach can reduce both response time and the impact of a breach.

  • How does an incident response retainer with SucuriLabs work?

    • Two-hour response time - Call on SucuriLabs experts, our team is available 24×7 in the event of a suspected breach.

    • Prepaid hours - Purchase prepaid units at a discounted hourly rate, with the flexibility to repurpose unused units on a variety of technical and strategic SucuriLabs Cybersecurity Consulting services within the contract term.



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